"Terms and Conditions"
This website is owned and operated by Beauty Fixes by Nae. Please read these terms and conditions before the use, during the use of, and following posted updates of www.beautyfixesbynae.com. The usage of language such as "We", "Our", or "Us" refers to Beauty Fixes by Nae as an entity. The usage of language such as "You" or “Your” refers to you as a user or consumer of this site. By accessing this site, in any way, you accept and agree to be legally bound by the terms, conditions, and policies listed throughout this site and its services herein. While utilizing this site, you are subject to all posted content regarding terms, conditions, policies, and provisions that may apply to these services. Any participation herein these services within this site will therefore accept this agreement.
"Mobile Terms of Service"
The Beauty Fixes by Nae mobile message service (the "Service") is operated by Beauty Fixes by Nae (“Beauty Fixes by Nae,” “we,” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such change shall constitute your acceptance of such changes.
By consenting to Beauty Fixes by Nae’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Beauty Fixes by Nae through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program to make any purchases, and your consent is not a condition of any purchase with Beauty Fixes by Nae. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt out of the Service at any time. Text the single keyword command STOP to +18887789536 or click the unsubscribe link (where available) in any text message to cancel. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Beauty Fixes by Nae mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18887789536 or email info@beautyfixesbynae.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
"Minority Policy"
In reference to the California Business and Professions Code Sections 22580-22582, no minors, individuals under the age of eighteen, are permitted to purchase any item displayed on this site. Only adults, aged eighteen and over [and adult supervision], are permitted for this site. The use of this site by a minor will result in a violation. Please see our Termination Policy for more information.
"Privacy Policy"
Beauty Fixes by Nae is an online e-commerce website that distributes goods and customer services through www.beautyfixesbynae.com. This service includes "the collection and retention of users' personal information" for site usage purposes. Your data may be subject to third-party collection due to tracking parameters, target marketing, sales, and promotional purposes. The types of marketing and promotional offers you may opt in are email and SMS text messaging. Please be advised that cookies are also used herein this site to collect your data and personal information to maintain your shopping cart temporarily (due to abandoned cart), send reminders via provided information, and/or tracking parameters, sales, marketing, promotional purposes, etc. To opt in email and SMS text messaging specifically, you may input your information in the appropriate fields to receive exclusive information regarding company promotion and marketing.
During the time of transaction, information such as: name, address, email, and phone number may need to be collected. The use of this site during transactions will secure personal information given herein. We will not share your provided SMS or email campaign opt-in information with any third-party for non-service-related purposes without your consent to that campaign. We may share your personal data, including your email or SMS opt-in information or consent status, with third parties specifically for messaging services, including but not limited to phone companies, platform providers, and other service vendors that may need to be involved regarding the delivery of text messages.
This site is SSL-encrypted for users' protection to provide cyber safety for information given herein for transactional usage. We do not sell your personal information, and you may opt out specifically in our website footer to ensure your information is protected by selecting "Do not sell my personal information".
"Liability Statement"
This site and its features are offered for e-commerce purposes only. This site or Beauty Fixes by Nae shall not be held responsible or liable for the accuracy, availability, or usefulness of any information provided or made available within this site and shall not be held responsible or liable for any error or omissions within that information given. Beauty Fixes by Nae is also not responsible for any irritations, rashes, or misuse from the use of our products. You agree to use our products at your own risk and always accept all the recommended precautions before use. Please see our Product Policy for more information regarding appropriate product usage precautions.
"Payment Policy"
Beauty Fixes by Nae accepts the following forms of payment methods: PayPal, Debit/Credit Cards, Apple Pay, Google Pay, Shop Pay, Cash App, Zelle, Venmo, Mastercard, AMEX, Visa, and Cash. The processing of your order begins upon full completion of your payment. We also offer installment payments through Shop Pay for orders over a specific amount. Express checkout features are also available to you to make your shopping experience quicker and more efficient.
"Shipping Policy"
All orders will be processed in the order that they are received. For order-ready items, we offer same day shipping by 3pm PST. Otherwise, processing times will take 1-3 business days. This time includes manufacturing, quality assurance, and other inspections before your items are sent out. Shipping times are 3-5 business days. Note: We are closed on Sundays! Please see our posted business hours via our "Contact" page for more information. Orders placed on Saturdays after 3pm PST will result in shipping your items the upcoming Monday. In any event that your items are delayed, we will contact you immediately to notify you of the delay (usually 48 hours after placing an order). All shipments will be processed through United States Postal Services. We offer First Class and Priority Mail options for your convenience.
Free shipping is offered occasionally over a varied dollar amount. If you are concerned about delayed shipping, a priority shipping option is available to you for purchase in checkout. Following the placement of your order, you will receive a tracking number via the provided email used during checkout to know when your order is in transit, and when it has been delivered. Please make sure that the email used during your checkout is the same email that you want to be on file for tracking to receive updates. We track along with you always!
As you are tracking your order, we are also tracking with you to ensure that your delivery process goes well. If any delivery issues arise, and your items do not reach you, please contact us immediately, and we will try our best to form a solution within 48 hours. Please view our Exchange, Return, and Refund Policy for more information on how we manage orders not delivered.
"Exchange, Return, and Refund Policy"
We DO NOT accept exchanges or returns under any condition. Beauty Fixes by Nae distributes handmade and personal care items. Therefore, we DO NOT accept items back even if unopened. You are welcome to dispose of the items at your own discretion. All sales are final! Following the processing and shipment of your order, no refunds will be issued. If any refund is issued following shipment, it will be to our discretion following the full investigation and proof of a defective product, or mishap done on our behalf. Your refund will be issued in the form of a gift card for the value of the defective item. If any issues occur with your order, please contact us immediately and let us try our best to accommodate your request.
"Product Policy"
Beauty Fixes by Nae offers a wide range of natural beauty products for personal care beauty routines. All lip care and body care products are handmade, except lip liner, so be sure that you are following all product precautions as well as using them within the recommended shelf life for the best results. Order-ready batches are made for inventory most times, but we also make batches as they are ordered. Always perform a patch test with each product and do not ignore this step, as you may be allergic to an ingredient.
Patch Test: Please perform a patch test on a small area of skin for each product before use. This will allow you to assess a product before actual usage to ensure that you are not allergic to any ingredients. If any irritation or rashes occur, please discontinue use immediately and seek medical assistance if needed. Please check our ingredient lists [under product descriptions] before purchasing.
"Intellectual Property Rights Provision"
This site and its original content, features, logos, product names, photos, and functionality are owned by Beauty Fixes by Nae and are protected by copyright, and other intellectual property or proprietary rights laws. DO NOT duplicate any content, features, logos, product names, photos, functionality, anything, etc. herein this site.
"Modifications"
This agreement may be subject to change by modification or deletion at any time. It is your responsibility as a user to regularly view agreements and policies herein this site. By using this site, you do accept all agreements, policies, rules, and provisions posted.
"Termination"
Misuse of this site or these services or these policies herein will result in termination from www.beautyfixesbynae.com. If you as a user do not comply with the whole agreement herein this site, services, or policies, DO NOT use this site. Beauty Fixes by Nae reserves the right to terminate your access to this site at any time, without any advanced notice, especially if you are suspected of fraud, or misuse of the agreements and policies herein.
Last Updated: October 11, 2024
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